Install on macOS and Linux
macOS and Linux share one installer. It needs no runtime and no prerequisite software.
Run the installer
Generate a key for the company, as in the Windows steps, then choose macOS or Linux in the install panel. The command has this shape, with your own server address and key filled in for you:
curl -fsSL https://dl.remediatedesk.com/install.sh | sudo bash -s -- --server-url <server-address> --install-key <install-key>Run it in a terminal on the machine, with an account that can use sudo.
What it sets up
| System | Runs as | Chips |
|---|---|---|
| macOS | A launchd daemon that starts at boot and restarts if it stops | Apple silicon and Intel |
| Linux | A systemd service that starts at boot and restarts if it stops | amd64 and arm64 |
The installer works out which system and chip it is on, downloads the matching build, checks it against its published checksum, and registers the service. There is nothing else to install first, and in particular no PowerShell is needed on a Mac.
Like the Windows agent, it updates itself, so a second run is only needed to reinstall.
Remove it
The install panel also shows an uninstall command for each system. It stops and removes the service but keeps the machine's identity by default, so reinstalling reconnects as the same machine rather than registering a second one. Add the purge option when the machine is being retired, and delete the machine in the dashboard too, which is what revokes its certificate.
What is different from Windows
The commands the AI runs on these machines are ordinary shell commands. A few features are Windows-only today, most visibly Undo, which is described on the security pages. Where a feature does not apply to your machine, the interface simply does not offer it.